4 min read
How to sync Desk appointments with Apple Calendar
Set up Desk's two Apple Calendar controls, check each direction, and understand what happens when you turn sync off.
Desk blog
Practical guides for client-based businesses
Clear answers about bookings, no-shows, deposits, card payments, and client records. Written for owners who run the business and do the work.
4 min read
How to book a client's next appointment before they leave
Use Book Next in Desk to start a follow-up with the same client, services and team member. Check the new date and saved details before calling it booked.
3 min read
How to export appointment history from Desk as CSV or PDF
Export a Desk appointment report for the right period, choose CSV or PDF, and check the full file. Requires Desk Pro and an owner or manager role.
3 min read
How to find clients by service and appointment date
Use Desk's Search by Booking to find clients by service, date range, and appointment status. Check the matching history and troubleshoot missing results.
6 min read
What to do when a salon client cancels at the last minute
A client cancels just before their visit. Use a calm response, check the payment situation, and make a practical plan for the opening and the next booking.
4 min read
How to set working hours and breaks for online booking
Set Desk's weekday hours and breaks, then check your booking page for appointments that cross lunch or finish after closing.
5 min read
How to remember salon client preferences between visits
When a client asks for the same as last time, a useful note helps. Build a simple routine for recording preferences, checking changes, and preparing for visits.
4 min read
How to reschedule a client appointment without a duplicate
Move an existing Desk appointment with Edit or drag, verify the new time, and handle conflicts without creating a second booking.
5 min read
When a salon client asks for extra services: what to say
A client asks for nail art or another extra during a booked visit. Check what is included, agree on the price, and offer work that fits the available time.
3 min read
How to sell products without creating an appointment
Ring up a retail purchase in Desk with New sale. Add products and quantities, choose how to collect payment, then check the transaction and stock.
4 min read
How to send an invoice a client can pay online
Create a Desk invoice, share its payment link, and check whether it was paid. Learn why Sent does not confirm delivery or payment.
4 min read
How long should you make a bookable service?
Measure service time from setup to cleanup, set Duration in Desk, and check the next appointment fits before offering the time to clients.
5 min read
Slow salon days: a plan to fill empty appointments
Quiet weekdays and gaps between clients? Find the cause, promote appointments that fit, and make booking easier before discounting your whole salon menu.
4 min read
How much notice should clients give when booking an appointment?
Choose booking notice around preparation and travel, set Minimum notice in Desk, and check your public page without closing more time than you need.
4 min read
How to avoid double-booking a shared chair, room, or machine
A free staff member does not mean a shared chair is free. Set equipment quantity and service requirements in Desk, then check a sample conflict.
6 min read
Can you text your clients? How to ask for SMS consent
A practical guide for US businesses: ask for SMS consent, keep appointment reminders separate from promotions, check imported contacts, and handle opt-outs.
7 min read
How to let clients book you straight from Instagram and Google
Put one working booking link in your Instagram bio and as the Book online button on Google, so people who find you can book without a DM or a call.
7 min read
How to take a card payment on Android without buying a reader
Tap to Pay turns a compatible Android phone into the reader in Desk. See when that's enough, when you need manual entry or a payment link, and what each one costs.
6 min read
How to take a card payment on your phone without buying a reader
Tap to Pay turns your iPhone into the reader. See when that's enough, when you need manual entry or a payment link, and what each one costs.
8 min read
Client intake and consent forms: what to ask, and how clients sign
Set up a digital intake or consent form clients fill out and sign before their appointment: what to ask, what to skip, and how the setup works.
10 min read
How to export your client list from Square, Booksy, or Vagaro
Export clients from Square and Vagaro, request your list from Booksy, check the file, and review saved-card limits and SMS permission before switching.
8 min read
How to reduce no-show appointments: reminders, deposits, and a policy
Turn on reminders, decide which services need a deposit, and write a cancellation policy that matches what you enforce - in about 15 minutes.