Help Center
Desk Help
A complete, screen-by-screen guide to the Desk app for iOS — every tab, button, and feature explained. Search below or browse by topic.
Getting started
Create your account, set up your business, and learn how the app is laid out.
Calendar & appointments
View your schedule, book and manage appointments, and sync with Apple Calendar.
Clients
Build your client list, record contact details and consent, and import from other apps.
Messaging & SMS
Text clients, chat with your team, reach Desk support, and set up automatic SMS reminders.
Payments
Connect Stripe, take card and in-person payments, and manage invoices, links, refunds, and receipts.
Business setup
Configure services, prices, working hours, your team, online booking, and more.
Notifications & badges
Understand push notifications, the app badges, and how unread counts work.
Plans & billing
What Desk Pro unlocks, how seats are counted, and how to buy SMS credits.
Can’t find what you’re looking for?
Message us right from the app — open Profile → Contact support and our team will get back to you. Replies land in the same chat, and the Dashboard tab badges you when one arrives.